---
title: One critical shift in culture. One giant leap in performance.
description: Culture and turnaround specialists HD&U transform culture in mature company and sales grow rapidly
---

[What’s new from HD&U](https://www.hdandu.com.au/blog)

# [One critical shift in culture. One giant leap in performance.](https://www.hdandu.com.au/blog/one-critical-shift-in-culture.-one-giant-leap-in-performance)

 Written by [Stuart Hayes](https://www.hdandu.com.au/blog/author/stuart-hayes) | May 30, 2023 4:16:19 AM

#### Services

- Strategic advice 
- Driving & Implementing Change
- Transforming Team & Culture

#### Situation

- Whilst the extraordinary will and energy of its founder enabled a services based business to grow to reasonable turnover in its industry, the 'glass ceiling of micromanagement' stalled growth and turnover was flat for 6 years.
- Poor leadership had also led to a resentful, fear-driven culture with little trust or prospect of change.

#### Approach

- Initiated program to empower and engage staff, resolve cultural challenges and define 'the next era for the business'
- Facilitated a line in the sand to distinguish between 'the old and the future'
- Implemented framework to help business 'measure what matters'
- Stayed with the business and team to drive progress and achieve change

#### Impact/Outcome

Within 18 months:

- Revenue exceeded $30m
- Culture and employees engaged
- Operational systems improved

 

[View full post](https://www.hdandu.com.au/blog/one-critical-shift-in-culture.-one-giant-leap-in-performance)

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